Conflict Resolution

Conflict Resolution

Current Status

Not Enrolled

Price

R253

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Course Description

This course will aid you in understanding what conflict and conflict resolution means, learning the six phases of the conflict resolution process, using crucial conflict resolution skills, and using basic anger and stress management techniques. These skills not only aid you in preventing conflict but also in helping others work through conflict. Remember, everyone experiences conflict – it’s how you deal with it that matters.

Availability Period: 1 Year

Course Content

Topic 1: Intro & The 5 Styles of Conflict Resolution
Topic 2: The 6 Phases of Conflict Resolution
Topic 3: Processes in Resolving Conflict