Course Category: All

POPI Act

What is the Protection of Personal Information Act all about? The constitution of the Republic of South Africa provides that everyone has the right to privacy. This includes a right to protection against the unlawful collection, retention, dissemination and use of personal information. This course will provide the answers to all these questions and more. …

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Peromnes®

In this module, we aim to Provide you with an overview of job evaluation, its purpose and mechanisms Help you acquire the necessary knowledge to understand how job evaluation is positioned within the broader human resources function of an organisation and a strategic reward framework. This module will serve as a base upon which to …

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InspectaCar – Superstar Customer Service

Course Description Establish and up-skill all customer-facing employees to place customer service at the centre of everything they do at you company. This will create loyal customers who become word-of-mouth ambassadors for your business. This course consists of 175 awesome customer service tips.

InspectaCar – Virtual Sales Training

Course Desceription Welcome to the InspectaCar Virual Sales Training course. This course is developed to give you correct and incorrect responses that triggers the emotion and tone of voice of the virtual buyer, thus improves your knowledge on the incorrect way of interacting and furthering your personal interactive skills within the sales environment.

InspectaCar – Complaints & Resolution Handling

Course Description Welcome to the InspectaCar Complaints and Resolution Handling Module. The objective of this eLearning Module is to assist InspectaCar Sales staff and Management to resolve complaints through a standardised process, to ensure a better outcome for both the company and its customers.

Management Responsibility

Course Description Management is vital to the success of every organisation. Managers need to be both effective and efficient in their jobs. This course will discuss the responsibilities of managers, such as managing information, making decisions, managing teams, evaluating performance and motivating people.